Meet the Team | Domestic Building Insurance | Master Builders Insurance Brokers (MBIB)

Meet our specialist DBI team

Eligibility team

Our Eligibility team is responsible for assisting you with initial eligibility applications and ongoing eligibility reviews, as well as attending to your general queries about DBI.

We are committed to providing you with a comprehensive DBI service, to ensure that all eligibility reviews are actioned within our own service standards and inline with the requirements of the VMIA.

Our recruitment for eligibility personnel focuses on financial literacy and experience, rather than just a general insurance background. We seek degree qualified, skilled professionals with experience in insolvency, accounting and finance. This allows us to have effective conversations with you and your appointed accountants or financial advisors, so that we achieve quality and realistic outcomes for you.

We take a proactive approach that often involves an education element (for you and your accountant or financial advisor) to ensure you understand the DBI process. We advise how you can position your business to balance your responsibilities under the DBI Scheme and your future plans for your business.

Job Specific team

Our Job Specific team is responsible for issuing manual certificates for job specific applications, as well as processing amendments and cancellations of existing certificates.

This team will be your first port of call in educating and transacting within the new VMIA online portal BuildVic. Whether you choose to transact your own certificates or like the comfort of us producing the certificate for you, our Job Specific team are perfectly placed to support you from application through to production of a certificate.

At present, MBIB maintains a turnaround time for processing manual job specific applications of 48 hours (2 business days), however in most cases (75% of the time) our response time is within 24 hours.

In the event additional information is required from you with respect to a job specific application, you will be contacted from a member of the Job Specific team.

Management

gillian wright

Gillian Wright

National Home Warranty Manager

Ph: 9411 4530

 

sonia kerr

Sonia Kerr

National Home Warranty Operations Manager

Ph: 8673 0370

 

Eligibility

Jacklyn Selberg

Jacklyn Selberg

Home Warranty Team Leader, NSW

Ph: 02 8586 3512

 

damien vulinovic

Damien Vulinovic

Senior Account Executive

Ph: 03 9411 4506

 

kevin goh

Kevin Goh

Senior Account Executive

Ph: 03 9411 4510

 

jayne cornwell

Jayne Cornwell

Senior Account Executive

Ph: 02 9296 6792

 

nicole brown

Nicole Brown

Account Executive

 

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Manu Kaur

Account Executive

Ph: 03 8412 9406

 

Henry Trinh

Henry Trinh

Assistant Account Executive

 

Shay Bagia

Shay Bagia

Assistant Account Executive

Ph: 02 9296 6608

 

Emily Cross

Emily Cross

Assistant Account Executive

Ph: 03 8412 9419

 

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Binita Shah

Assistant Account Executive

Ph: 03 8412 9420

 

Job Certificates

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Bethan Jones

Home Warranty Administration Team Leader

Ph: 03 8673 0318

 

deepti punnathanam

Deepti Punnathanam

Administration Officer

8673 0372

 

William Ryan

William Ryan

Administration Officer

 

Jamie Ling

Jamie Ling

Administration Officer

8412 4519

 

Lauren Monterosso

Lauren Monterosso

Administration Officer

 

Dinusha Parera

Dinusha Perera

Administration Officer

8673 0315